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Have you been a victim of Mis-Sold Car Finance?

Millions of drivers may have been overcharged for car finance

Bought a car on finance between April 2007 and November 2024? You may be able to claim money back.
£8.2 billion could be paid back
Featured on Radio, TV, and Billboards across the UK
You may be able to make a complaint yourself to the Financial Ombudsman Service for free or redress may be available for free via the FCA's proposed consumer redress scheme.
300,000+ drivers have trusted Complex Law Average time to signup just 60 seconds

£8.2 billion could be paid back to customers

Millions of customers who purchased a vehicle on finance from April 2007 to November 2024 were unaware they could have been overcharged.

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Inflated Interest Rates

Prior to the practice being banned by the regulator in January 2021, car dealerships could receive higher commissions by adjusting the interest rate on your car loan. This practice was known as Discretionary Commission Arrangement (DCA) and has now been prohibited by the regulator.

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Unfair Agreements

Following a major Supreme Court case in August 2025, the regulator confirmed that some car-finance agreements could still be unfair even if the interest rate was never adjusted. This applies only in specific situations, such as when high commissions were involved — meaning millions of people who financed a vehicle between April 2007 and November 2024 could be affected.

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Compensation Scheme

The regulator is currently consulting on an industry-wide compensation scheme for mis-sold car finance. In October 2025 it published proposals (CP25/27) for a Motor Finance Consumer Redress Scheme covering eligible agreements between 2007 and 2024. If approved, the FCA expects to finalise the rules in early 2026, with lenders starting to pay redress later in 2026.

Why should you use Complex Law?

Over 300,000 drivers have used our online tool designed to make claiming for car finance as simple as possible.

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We Find Your Agreements

Our system locates and checks your past car finance agreements dating back to 2007 in under 2 minutes, even if you have moved homes or changed names since purchase.

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We Check Your Eligibility

Each of your agreements are checked to reveal if they may have included hidden commission payments.

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Your Results

We instantly confirm whether any of your agreements might qualify for compensation.

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Our Experts Take Over

Your case is handled along with 300,000 others by our trusted legal experts on a No Win, No Fee basis.

You may be able to make a complaint yourself to the Financial Ombudsman Service for free or redress may be available for free via the FCA’s proposed consumer redress scheme.

Frequently Asked Questions

Complex Law LTD T/A Complex Law, SJ Law, Smith Jones Solicitors
Company Registration: 6938570

Registered Office: Avenue HQ, Mann Island, Liverpool, L3 1BP
Authorised and regulated by the Solicitors Regulation Authority.

© 2025 ComplexLaw. All rights reserved | SRA Registration: 515276 | VAT Reg number: GB 976 4660 72.

*No win, No fee means you won’t pay anything at all unless your claim is successful, and you comply with our Agreement. A regulatory fee restriction applies to all successful claims (see our Agreement). A cancellation fee may apply if you withdraw your claim more than 14 days after signing-up.

**All figures and information are based on the FCA's motor finance investigation, their review of a redress scheme, and the Supreme Court ruling.

*** Our online checker refers to the soft credit check completed online to identify potentially eligible finance agreements